Sales Office Administrator

We are a growing Telecoms company and are looking for someone to join our busy team here at the Berkhamsted office. The successful candidate will be office based, working alongside the sales team.

Experience of the commercial telecoms industry is useful but not essential, as training will be given. If you have knowledge of installations and provisioning this would be very useful. Training will of course be provided for our in-house systems and processes.

The role will include the following:

• Processing sales orders for broadband, telephone line, telephone system, structured cabling, number migrations.
• Liaising with customers throughout the order installation process
• Answering calls and logging faults on our system when required
• Arranging equipment to be configured and delivered to site
• General sales support and administration duties
• Providing customers with quotations
• Updating project information to our CRM and other inhouse systems.

We would like the new member of our team to be confident working with the following applications:

Word, Excel and Outlook.

We have in-house portals/ systems for some tasks and training will be provided.

A good telephone manner is essential as we deal with important clients over the phone on a daily basis.

This is a permanent position.

Hours and days required are Monday to Friday 9 am - 5.30pm

Job Types: Full time - Office

Salary: start at 25k and based on experience.