We are seeking a dynamic, results-driven Sales Executive to join a Distribution company in Chelmsford, Essex. Paying 12.80- 13.80 per hour ( 25,000 - 27,000 per annum) depending on experience. This is a Temporary-Permanent position working Monday - Thursday 9.00am - 5.30pm and Friday 9.00am - 5.00pm
This Sales Executive role involves building strong relationships with customers, identifying opportunities for repeat business, and ensuring a seamless sales process from inquiry to order completion.
Key Responsibilities include but are not limited to:
Process online orders efficiently while identifying opportunities for upselling and alternative product recommendations
Handle supplier calls, addressing queries and escalating issues when necessary
Manage inbound support tickets via Zendesk, ensuring timely responses within set targets
Qualify and assess incoming customer enquiries to understand their needs
Follow up on quotes and sales orders to maximize conversions
Generate opportunities from calls and emails, preparing and sending accurate quotes
Develop and maintain strong relationships with customers and suppliers
Keep customer records up to date within the internal system
Skills & Experience required to be considered for this Sales Executive position:
Experience using Zendesk is desirable
Strong communication skills with a professional and customer-focused approach
Previous experience in a Call Centre or Customer Service role
Proficiency in IT systems with the ability to learn new software quickly
A team player with a proactive attitude, motivated to work towards targets and achieve success
If you are a proactive and customer-focused professional looking to grow within a dynamic environment, we encourage you to apply for this Sales Executive position and Laura will be in touch.
