Inbound Sales / Customer Service

Posted: 15/03/25
Recruiter:Shepherd Stubbs
Reference:2913769996
Type:Permanent
Industry: Business Services
Salary:£24,000 - £28,000 Annual
Location:Bedford, Bedfordshire
Description:

Inbound Sales / Customer Serviuce

Renewal Consultant / Bedford

Full Time, office based.

Working for a well established Insurance Broker you will be taking inbound calls from customers enquiring about renewing or upgrading their insurance policies. The idea candidate will have a proven track record in Customer Services, Sales or Account Management. Have a hungry approach toward telesales, amazing attention to detail, be enthusiastic with the desire to succeed.

This forward-thinking company encourage team members to take industry exams and financially reward you when passed. Given the ambitious yet realistic expansion plans, long-term progression opportunities exist for hungry candidates.

General duties:

  • Speaking with existing customers about policies due for renewal.
  • Build rapport with customers while renewing insurance policies over the phone.
  • Handling objection, any issues or counter quotes from other insurance providers or brokers where necessary in a professional way.
  • Taking policy details ensuring every piece of information is correct and managing the relevant paperwork.
  • Scoping out opportunities for other potential insurance policies to quote or referrals to pass over to the sales team.

Essential skills:

  • Proven track record in customer services/sales/account management
  • Driven and hungry approach toward sales
  • Attention to detail.
  • Enthusiastic persona with the desire to succeed.

Package

  • OTE in range of 24 - 28,000
  • 9.30am start 5pm finish
  • Encouraged to achieve a Cert CII qualification.
  • Fully expensed qualification plus bonus of 1,000 paid on completion.
  • 20 days holiday plus an extended Christmas shutdown
  • Regular company business and social events

Recruiting now