We are seeking a results-driven and customer-focused Key Account Manager to nurture and grow relationships with our most valued clients. You will act as a strategic partner, ensuring customer satisfaction, identifying opportunities for growth, and driving revenue.
Key Responsibilities
Develop and maintain strong relationships with key clients, acting as their primary point of contact.
Understand client needs and business objectives, providing tailored solutions to enhance customer experience.
Monitor and analyse key account performance, ensuring targets are met.
Work closely with internal teams
Prepare and present regular reports on client performance, trends, and potential risks.
Maximise profitability and maintain long-term partnerships.
Stay updated on industry trends and competitors to provide strategic insights.
Key Skills & Experience
Proven experience as a Key Account Managers preferably in the marine industry or manufacturing/engineering/logistics
Strong interpersonal and relationship-building skills.
Excellent communication abilities.
Commercial awareness and ability to drive revenue growth.
Ability to analyse data and trends to inform decision-making.
Proficiency in CRM software and Microsoft Office Suite.
