A well-established distributor of electrical components is seeking a Sales Administrator to join their team. As a Sales Advisor deliver precise and prompt sales guidance, prepare formal quotations, and process sales orders for electrical connectors from both UK and international customers, with a particular focus on Europe.
Sales Administrator responsibilities:
Handle customer sales inquiries promptly via phone, email, or quotations.
Use the stock control system to provide pricing and delivery times for items in stock.
Give accurate and up-to-date information about products and parts.
Take sales orders over the phone when needed.
Collaborate with internal teams like Procurement, Sales Order Processing, Production Control, and Assembly as necessary.
Find suitable pricing and delivery options from suppliers or manufacturers for both franchised and non-franchised products.
Promote and maximize sales of related component accessories.
Follow up on quotations and negotiate pricing terms according to company procedures.
Manage the Live Chat feature on the company website when needed.
Help with Sales Order Processing, especially during holiday or sickness coverage.
Perform other reasonable tasks within your capabilities to support the smooth running of the department.
Skills & experience required:
Proven experience in a manufacturing or distribution environment with a broad product range is preferred.
Proficient in using stock control systems and general computer software.
Strong written and verbal communication skills, along with an excellent telephone manner.
Good numeracy skills to accurately calculate product and part pricing.
A proactive and flexible approach, with a keen eye for detail and a strong team-oriented mindset.
Ability to work independently and take initiative without supervision.
Committed to providing excellent customer service and developing product knowledge.
Positive attitude and ability to handle pressure constructively.
Quick to learn new skills and adapt to changing requirements.
Capability to meet deadlines as needed.
Must have reliable transportation due to the workplace location.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
