Sales & Shared Ownership Manager

Sales & Shared Ownership Manager
Location: Hybrid and Didsbury, Manchester
Salary: 48,955.00 - 54,394.00
Full time / 35 hours per week
Permanent

About Us

Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. With a vision of Thriving Communities, Southway manages over 6,000 homes across Greater Manchester.

Southway strives to reduce child poverty, loneliness and isolation and increase employment, social connectedness, and pride in neighbourhoods. Guided by the values of being Caring, Committed and Successful Together, Southway values diversity in all aspects of its communities and operations.

The Role

Join Gecko Homes - Making Home Ownership a Reality

Gecko Homes, part of Southway Housing Trust, is looking for an experienced Sales & Shared Ownership Manager to lead our sales, aftercare, and shared ownership management team. This is a fantastic opportunity to drive sales performance, improve customer experience, and manage a growing shared ownership portfolio.

Why Join Gecko Homes?

• Lead a dynamic team - manage a team of six sales and aftercare professionals.
• Make an impact - Help our customers take the step onto the property ladder.
• Shape the future - Play a key role in developing sales strategies and service improvements.
• Enjoy flexibility - Benefit from a hybrid working environment with a supportive team culture.

The Candidate

What you'll do:

Team Leadership- Manage and develop a high-performing team, ensuring sales and customer service targets are met.

• Sales Management - Oversee shared ownership sales, ensuring targets and KPIs are achieved.
• Aftercare & Customer Service- Ensure a seamless experience for shared owners from purchase to ongoing management.
• Portfolio Oversight- Manage rent reviews, service charges, staircasing transactions, and compliance.
• Financial & Compliance Management - Monitor budgets, contribute to development appraisals, and ensure regulatory compliance.

What we're looking for:

• Experience in property sales and housing management, ideally within shared ownership.
• Proven leadership skills, with experience managing and developing teams.
• Strong customer focus, with excellent communication and problem-solving abilities.
• Commercial awareness, with the ability to monitor and drive sales performance.
• Knowledge of housing regulations, leasehold management, and financial processes.
• Proficiency in CRM systems and property management tools.
• A relevant degree or professional qualification is desirable.

If you're passionate about home ownership and have the skills to lead a successful team, we'd love to hear from you!

For in informal chat about the role please contact Christina Tattersall, Head of Sales, Aftercare & Rentals, Tel: (phone number removed). Email:

Closing Date: Wednesday 19 March 2025

Interview Date: Monday 24 March 2025

We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.