Sales Agent

Job Title: Sales Agent

Location: Manchester

Salary: 24,255 to 25,876 Plus up to 2,000 performance related bonus per annum

Job Type: Permanent, Full-time

The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly, inbound sales environment where teamwork and positivity are part of the company culture.

The Insurance Sales Agent position will demand the very best of your sales and customer services skills.

If you are a self-motivated individual who can build rapport with people from all backgrounds this would be the role for you!

About Acorn Insurance

We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.

At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.

We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

Responsibilities;

• Providing customers with insurance quotes for taxi insurance.
• Handling midterm enquiries and renewals.
• Retain current clients to ensure high retention at renewal stage.
• Providing excellent rapport building skills
• Identifying and assessing customer needs, working to deliver good outcomes for our customers displaying strong consumer duty practices.
• Answering inbound telephone calls.
• Making outbound telephone calls (no "cold calling").
• Maximise targets through the provision of effective and efficient communication and negotiation skills.

We are looking for;

• Friendly, approachable and enjoys helping people.
• A confident communicator who has good sales, negotiation and persuasion skills and can manage challenging conversations.
• Know how to have authentic and engaging conversations.
• A confident & effective communicator, both written and verbal, with a great telephone manner.
• Focused on delivering exceptional customer experiences.
• Organised and able to multitask in a fast-paced environment.
• Trustworthy and reliable.
• A team player who is enthusiastic, driven and self-motivated and who understands the importance of their role and the role of others in their team.
• Able to keep their product and finance services knowledge up to date.
• Motor Insurance experience is an advantage but no essential.

Why Acorn?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

Wellbeing:

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
• Enhanced paternity pay and 16 weeks full maternity pay.

Financial:

• A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
• Ability to access your earnings before payday via Dayforce Wallet.
• Company pension scheme
• Refer a friend scheme with a 250 bonus for every colleague recommended on passing their probation period.
• Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
• Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.

RR&C;

• Long Service Award paid on 5,10- and 15-years' service
• A reward and recognition hub to celebrate and reward colleagues and peers.
• Consistent and engaging company events including company awards, competitions and charity fundraisers.
• Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!

Please click the APPLY button to submit your CV for this role

Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Executive, New Business Sales Executive, Sales Consultant, Sales, Customer Services Assistant, Customer Support Administrator, Outbound Sales Advisor, Customer Service, Sales Assistant, Sales Support, Inbound Sales, Customer Service Agent, Customer Service Assistant will all be considered.