Amazon Vendor Account Manager

Job Title: Amazon Vendor Account Manager

Location: Unit 34, Ravenscraig Road, Little Hulton, M38 9PU

Salary: Competitive.

Job type: Full Time - Permanent. 8.30am - 5pm Monday to Thursday, 4pm on Friday.

WFH: 1-2 days a week.

The Company:

UW Home is a home textiles company and part of the John Hogg group. With over 100 years of service, the business has built strong relationships with many of the UK's leading home furnishing retailers, independents, mail order and e-commerce companies, working with them to create and deliver market leading designs that go on to become best-selling collections.

With a passion for design, a focus on innovation and commitment to providing high quality products, JRS has set the standard in readymade curtains, bedding, cushions, accessories and kitchen textiles in the home furnishings market.

Job Overview:

This role will sit within the ecommerce team, you will also work closely with our Technical eCommerce Manager and also feed demand and forecast information into the merchandising team to optimise availability for the channel. This is intended to be an analytical role which drives real catalogue improvement and therefore conversion from a hands-on team player. We employ various PIM processes and have a configurable PIM system which is administered internally and there to be leveraged effectively.

You will be responsible for managing vendor relationships, optimizing product catalogue, implementing marketing strategies, monitoring and reporting performance to achieve sales and profitability targets, communicating opportunities for operational enhancements and drive expansion into under serviced territories.

Key Responsibilities:

1. Vendor Management:

• Establish and maintain strong relationships with Amazon Vendor Manager contacts.
• Assess available initiatives critically and ensure UW are incorporated into all effective programs available.
• Lead high level commercial negotiations.

2.Product Listing Optimisation:

• Create and update product listings, ensuring accuracy, relevance, and compliance with Amazon's guidelines.
• Optimize product titles, descriptions, images, variants, and keywords to enhance visibility and conversion rates.
• Maintain strong brand content across PDP and brand pages.

3.Marketing Strategy:

• Develop and execute marketing strategies to increase product visibility and sales, including Sponsored Products, Deals, and other promotional opportunities.
• Monitor and adjust advertising budgets and bids to maximize ROI.
• Maintain and optimise our Amazon brand store estates as a prime end point for Sponsored Products and Sponsored Brands.

4.Competitor Analysis:

• Conduct competitive research to identify market trends, pricing strategies, and opportunities for product differentiation.
• Implement strategies to stay competitive in the Amazon marketplace.

5.Inventory Management:

• Monitor and manage forecast and availability data to ensure optimum product coverage.
• Coordinate with merchandising team to ensure accurate demand forecasting and inventory replenishment for key performing lines.

6.Performance Analysis:

• Regularly analyse sales data, traffic, and conversion rates to identify growth opportunities and areas for improvement.
• Generate reports and provide insights to drive data-driven decision-making.
• Maintain and optimise pricing levels for enhanced conversion. Taking advantage of product lifecycle discounts to manage sell through of aged stock.
• Engage with Bulk Buys and future demand to optimise trade velocity of all brands.

7.Compliance and Policy Adherence:

• Stay updated on Amazon policies and guidelines to ensure compliance.
• Address and resolve any compliance issues promptly.
• Ensure commercial debits are in line with expectations and challenge any inaccuracies.

Skills and Experience:

• Minimum of 2 years' experience within Amazon Vendor portal and processes.
• Keen eye for detail and experience in working to a high level of accuracy.
• Analytical skills and be able to provide deep insight from data collected.
• Exceptional communication skills with the ability to work collaboratively with a wider team.
• Strong commercial mindset.
• Intermediate Microsoft Excel competence.
• Ambitious and driven with the desire to work in a fast-paced environment.
• Amazon international experience (desired)

Benefits Package:

• Salary commensurate with experience
• Pension plan with 3% employer contribution
• Employee Assistance Program
• Product discounts
• Death in service cover

Candidates with the relevant experience or job titles of; client relationship manager, customer success manager, and account executive, marketing analyst, marketing executive, marketing account manager, may be considered for this role.