Sales Administrator

Position: Sales Administrator

Location: 178 Shoreham Street, Sheffield (hybrid options available)

Contract: Part-time 20 hours per week

Salary: £23,000 - £25,000 (pro rata)

Holiday: 37 days (pro rata)

Job Description

Are you both ambitious and organised Are you detail-oriented and determined

We are looking for someone to join our Sales Team to be responsible for keeping the sales process moving forward flagging deals for follow-up and identifying opportunities with new and existing customers.

This person will report to the Sales Manager and will work closely with them to identify opportunities, connect with relevant contacts as well as arrange meetings for the Sales Manager to pitch our products to these customers.

They will also be responsible for ensuring the information we hold in our HubSpot CRM is accurate, so that we are contacting the relevant people to establish a connection and opportunity to promote our products.

We want someone who can send professional and appropriate emails to prospects and is comfortable picking up the phone when needed.

They will also be expected to learn all aspects of our products to be able to discuss them competently with new prospects, existing customers and inbound leads when handling enquiries or queries.

About Us

We are a creative, ambitious, tight-knit tech business, where team members are given real responsibility and a chance to make a difference. A difference not just for the company, but for the many charitable and voluntary sector clients we support. Over 99% of our customers are charities or good causes, and the team love to know that our products are helping these charities succeed. We value working in a place where individuals feel comfortable to be themselves and we support each other when things get tough.

We have two core products the Donation Station which supports our customers with their digital fundraising, the Discovery Stations which is a library self-service kiosk. As well we have an array of custom kiosk solutions ranging from utilities payment kiosks in the USA to fairground and arcade booking kiosks in central London. We support and develop all our products on an ongoing basis, and we are constantly innovating new solutions within our sector.

We strive to make a difference through the products we build.

Main Duties

Develop target accounts:

• Research organisations who would benefit from our products based on agreed criteria
• Add new targets to list as they are identified
• Keep track of contact with target accounts and make records in HubSpot

Create opportunities for the Sales Manager to meet with target accounts:

• Use outreach tools (Apollo) to identify contacts
• Assist with the creation and processing of email sequences to make contact
• Call prospects when required to arrange meetings

Sales admin & follow-ups:

• Use email to keep opportunities warm when the deal isn t active
• Make sure no contacts go too long without hearing from us
• Help spot opportunities within target accounts
• Ensure any inbound leads are contacted to arrange a meeting
• Handle regular follow-up with contacts following a product demo

Skills/Experience

• Professional and appropriate email communication showing an understanding of who you are contacting and how they may respond
• Approachable and confident phone etiquette
• Experience working to targets, displaying the motivation and drive to succeed
• Experience with HubSpot CRM (or equivalent)
• Experience with Apollo prospecting tool (or equivalent)