We are seeking a highly motivated and results-driven Account Manager to join our team. The successful candidate will be responsible for managing and growing a portfolio of accounts, fostering long-term relationships, and driving revenue growth through effective management of customer accounts.
Key Responsibilities
Account Management: Serve as the primary point of contact for all matters related to assigned accounts, ensuring customer satisfaction and retention.
Customer Relationships: Build and maintain strong, long-lasting relationships with customers, conducting review calls and meetings in line with agreed service level agreements (SLAs).
Business Growth: Identify opportunities to expand business within existing accounts
Collaboration & Strategy: Work closely with the Strategic Account Managers to identify and pursue wider growth opportunities
Performance Tracking: Monitor and analyse key account performance, ensuring alignment with business goals and objectives.
Problem Resolution: Address customer concerns and ensure issues are resolved efficiently, maintaining a high level of client satisfaction.
Key Skills & Competencies
Proven experience in account management, or a similar role.
Strong relationship-building and customer service skills.
Ability to identify and capitalize on business growth opportunities.
Excellent communication, negotiation, and problem-solving skills.
Strong organizational skills with the ability to manage multiple accounts effectively.
Qualifications & Experience
2-5 years of experience in sales or account management .
Experience in the fleet solutions industry is a plus.
Why Join Us?
Competitive salary and commission structure.
Opportunities for career growth and professional development.
Dynamic and collaborative work environment.
Comprehensive benefits package.
If you are passionate about customer relationships, and driving business growth, we would love to hear from you!
