Role: Credit Control and Sales Support Location: Ellesmere Port Type: Permanent Salary: 25,396- 30,000 per annum Hours: Monday-Friday 8am-5pm
Russell Taylor Group has a fantastic opportunity for a Credit Controller/ Sales Support to join our manufacturing client based in Ellesmere Port
This role combines managing customer credit accounts with supporting the sales team to ensure smooth operations and enhance customer satisfaction.
The Role:
Liaise with customers regarding overdue payments, issuing reminders and working to resolve outstanding balances
Maintain accurate records of customer credit accounts, payment history, and credit limits on the system
Setting up new supplier accounts
Provide administrative support to the sales team, including preparing sales orders, quotations, and customer correspondence
Managing customer credit limits and accounts
Assist in the processing of sales orders, ensuring all relevant paperwork is completed accurately
Build and maintain strong relationships with customers, acting as a point of contact for any credit related or sales support issues
Handle customer queries related to orders, delivery schedules, and product availability
General administration
The candidate:
Previous experience in credit control would be advantageous
Good communication skills and ability to collaborate effectively with other departments
Excellent written and verbal communication skills
Knowledge in SAGE 50 accounts would be an advantage
Computer literacy in application of Microsoft Word, Excel, Outlook
Strong attention to detail and accuracy
Ability to manage multiple tasks and priorities in a fast-paced environment
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