Sales Account Manager - SMB

About the role

We are seeking a dynamic and results-driven Sales Account Manager SMB to join our team. In this role, you will focus on building and maintaining strong relationships with small and medium-sized business (SMB) clients. Your primary responsibility will be to identify new business opportunities, manage existing accounts, and drive revenue growth by delivering tailored solutions that address the unique needs of SMBs

Key duties and responsibilities are:

• Client Relationship Management - Develop and maintain strong relationships with key decision-makers and stakeholders in the SMB sector.
• Serve as the primary point of contact for assigned accounts, ensuring client satisfaction and fostering long-term partnerships.
• Business Development - Identify new sales opportunities within the SMB sector, leveraging market research and industry knowledge.
• Develop and execute strategic account plans to achieve revenue targets and expand market share.
• Solution Selling - Understand clients needs and challenges to propose customized solutions that align with organizational goals.
• Collaborate with internal teams to develop proposals, deliver presentations, and close sales.
• Contract Management - Negotiate contracts, pricing, and terms in alignment with company policies.
• Ensure timely and accurate documentation of sales activities and account information in CRM systems.
• Market Knowledge - Stay informed about industry trends, competitive landscape, and policies affecting the SMB sector.
• Provide insights and feedback to influence product development and marketing strategies.
• Performance Metrics - Meet or exceed sales targets and KPIs, including revenue growth, customer retention, and account penetration.
• Regularly report on sales activities, pipeline status, and forecast accuracy.

Education, Skills, Knowledge and Experience:

• Proven experience in sales or account management, preferably within the SMB sector.
• Strong understanding of SMB procurement processes and compliance requirements.
• Exceptional communication, negotiation, and presentation skills.
• Ability to build trust and credibility with diverse stakeholders.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Proficiency in CRM software and Microsoft Office Suite.

Who are Jigsaw24

We put people first in a culture that s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.

We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here

Benefits at Jigsaw24

You will receive a wide range of benefits working at Jigsaw24 including:

• 26 days holiday
• Health cover including access to GP anytime, annual reimbursements for optical and dental to name a few as well as counselling and wellbeing services
• Cycle2work
• Travel to work loan
• Free on-site parking
• Staff purchase scheme on fantastic Apple products and more
• Unlimited bistro coffee and tea facilities
• Enhanced family-friendly policies
• Pension scheme
• Electric Vehicle scheme
• Life cover

We are always on the lookout for hungry people who want to realise their potential. It s not just about filling existing vacancies it s about what you can achieve. As a business, we never stand still. In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more please visit our about us section on our website by clicking here

From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.