Aftersales Manager

Vacancy Alert

Aftersales Manager

Franchised Motor Dealership - Bolton area

Our client. a well-established family owned and run motor dealer group, and we are looking for a motivated, enthusiastic Aftersales Manager to join their dealership in Bolton.

Salary: Basic 35k (dependent on experience)

OTE up to 50,000

Working Hours - Monday to Friday 8.30am to 6pm

Weekends as required

Company Car

Joining the team as an Aftersales Manager, you will oversee an established aftersales departments whilst managing a team of technicians, service and parts advisors.

Your day to day responsibilities will include:

• Managing performance and development of all staff
• Continually monitoring the performance of the aftersales department and driving any changes needed to grow and improve performance
• Controlling costs in line with departmental and dealership objectives and business plans, you will ensure that profit targets are achieved, margins maintained and expenses controlled, utilising all resource cost effectively.
• Responsibility for ensuring customers receive an excellent customer experience when visiting the aftersales team, and ensuring any customer concerns are dealt with efficiently and professionally
• Setting dealership targets in line with manufacturer guidelines and standards
• Ensuring all Company processes and procedures are adhered to, and implementing any additional processes needed to ensure the aftersales department is running legally and compliantly and in line with Company standards
• Buying into our Company values and ensuring those values are integrated within the aftersales department
• Maintaining a safe and healthy working environment; ensuring staff complies with Health and Safety requirements.

As our ideal candidate, you must be able to demonstrate proven experience as an automotive Aftersales Manager within a franchised dealership. You will also require:

• Knowledge of Kerridge and RTC would be an advantage
• A 'hands on' management style with helping to drive the team and business forward
• A professional attitude at all times when dealing with customers
• Excellent communication skills
• Strong organisational skills
• The ability to work under pressure in a busy environment
• Impeccable manners

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.