Senior Account Manager

Posted: 16/01/25
Recruiter:Prime Appointments
Reference:2882118597
Type:Permanent
Industry: Health / Medical, Insurance, Business Services
Salary:£30,000 - £35,000 Annual
Location:Chelmsford, Essex
Description:

A client of ours in the Chelmsford area are recruiting a Senior Account Manager to join their team. This is a full-time permanent position working Monday - Friday 8.00am - 5.00pm and paying between 30,000 - 35,000 per annum depending on experience.

Working in a small business development team of 2 and reporting to the Sales Manager, key duties include but are not limited to:

  • Drive engagement and regular contact with all Short/Long Term Hire Customers with view to retain and/or extend Hire period.
  • Actively seek out New Business opportunities for hire, nurturing these and converting them into contracts.
  • Be responsible for all new enquiries together with follow-up of all quotes within 30 minutes. Upsell accessories and other equipment wherever possible.
  • Respond to all enquiries within 30 minutes, preferably contacting by telephone in the first instance.
  • Ensure covering POs are accurately created and are secured for all contracts for the duration of the Hire and any subsequent extension
  • To assist in arranging hire collections.
  • Responsible for monthly invoice run ensuring all details are correct; e.g. dates, amounts, delivery charges.
  • To be responsible for all Hire exchanges
  • Correctly using the CRM system ensuring all Customer details, notes and relevant information are correct and up to date and correcting if needed.
  • Assist in maintaining the pricing guide for hire Customers including bespoke pricing for key Customers.
  • Ensuring complete awareness of cross hire pricing and processes.
  • Periodically review Hire T&C's and Hire agreements in accordance with the Sales Operations Manager
  • Keeping accurate records of Hire stock and attending stock takes as and when necessary.
  • Achievement of all Targets and KPIs set by the Sales Operations Manager
  • Put customers and people at the heart of all activity.


Skills and Experience required to be considered for this Senior Account Manager position:

  • Exceptional written, verbal and telephone skills.
  • Ability to work under pressure
  • Highly organised
  • Outgoing, friendly personality who is able to develop strong business relationships with all Stakeholders
  • Self-motivated


Great Benefits to working for this company include:

  • 20 days holiday + birthday and Christmas off
  • Health insurance
  • Corporate events
  • Learning and Development opportunities
  • And more!

If you feel like you meet the above criteria & would like to be considered for this Senior Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.

Recruiting now