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About the Role: We are seeking a dynamic and driven Account Manager to take charge of one of our key accounts, which currently spends 100,000 per month. This is a critical role aimed at growing the accounts spend by 5x over the next 3 months. The successful candidate will be responsible for maintaining and nurturing this relationship, ensuring satisfaction, and identifying opportunities to further expand the account through new partnerships and initiatives. Key Responsibilities: - Account Growth: Develop and execute a strategic plan to increase the monthly spend of the key account by 5x.
- Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within the account. Act as the main point of contact, ensuring client satisfaction and addressing any issues or concerns promptly.
- Partnership Development: Identify, source, and close new partnership opportunities that align with the account's business objectives, driving additional value and growth.
- Strategic Planning: Collaborate with the client to understand their business goals, challenges, and needs. Develop tailored strategies and solutions to help achieve these objectives.
- Reporting & Analysis: Regularly monitor account performance, providing detailed reports and insights to both the client and internal teams. Use data to inform strategy and optimize results.
- Cross-functional Collaboration: Work closely with internal teams, including marketing, product, and finance, to ensure the seamless delivery of services and alignment on account goals.
- Attention to Detail: Ensure all account activities are executed with precision, adhering to timelines and budgets while maintaining the highest quality standards.
Qualifications & Skills: - Experience: ideally 2-3 years of experience in account management, with a proven track record of managing high-value accounts and achieving significant growth.
- Self-Motivation: A self-starter who can work independently, proactively identify opportunities, and drive results without constant supervision.
- Partnership Development: Strong understanding of partnership dynamics, with the ability to identify, build, and nurture profitable partnerships.
- Communication: Excellent verbal and written communication skills, with the ability to influence and negotiate effectively with senior stakeholders.
- Analytical Thinking: Ability to analyze data, generate insights, and use them to inform strategic decisions.
- Attention to Detail: Highly organized with a keen eye for detail, ensuring accuracy in all aspects of account management.
- Problem-Solving: Strong problem-solving skills, with the ability to think creatively and develop innovative solutions to challenges.
- Team Collaboration: Proven ability to work well in a team environment, collaborating with various departments to achieve common goals.
Benefits: - Competitive salary and bonus structure
- Opportunities for professional development and career progression
- A supportive and collaborative work environment
- Convenient location in Guildford with excellent transport links
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