Senior Ocean Export Account Manager

Hours of Work

Monday - Friday

9am to 5.30pm (some flexibility required) - 1 hour lunch break

Company Description

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our team apply today!

Providing a valuable service in our Ocean Freight department, to organise the safe, efficient and cost-effective transportation of goods for Deep Sea Imports.

Please note: This is a Remote role but Induction and Training will be held for the first 2 weeks at our Stoke site so please bear this in mind when applying.

Key duties & Responsibilities:

• Handling Ocean Export FCL and LCL on a start to finish basis
• Providing a high level of customer service at all times and building good business relationships with clients
• Liaising with customers and shipping lines
• Negotiate rates with Shipping Lines, maximising profitability by obtaining best prices whilst maintaining excellent service levels.
• Booking in jobs on the in-house system (Azyra)
• Arranging Export entries
• Dealing with any queries/problems and resolving to minimise delays
• Develop and maintain good relationships with suppliers
• Working with the commercial department to assist growth
• Keeping customers advised and updated at all stages of the Export process
• Invoicing and administration
• Prepare quotations for all Ocean Export requirements in an accurate and timely manner.
• Correspond with overseas agents to obtain best prices and services

Key Skills and Qualifications to succeed in this role:

• Extensive Ocean Export experience
• A good knowledge of Ocean Export procedures and documentation, consols.
• Ability to complete customs entries
• Excellent customer service skills
• Ability to work to deadlines with accuracy
• Ability to work well within a small team and use own initiative
• Computer literate
• Flexible and adaptable attitude with a willingness to learn new skills

Personal Attributes

• Team player
• Clear and confident communicator
• Accurate
• Ability to work unsupervised
• Ability to work under pressure
• Punctual
• Flexible to hours of work

We can offer you:

Salary is very competitive and dependent on experience

Hybrid or remote working available

25 days annual leave increasing plus 8 bank holidays

Discount Platform

Full training and support

Cycle to work scheme

Employee assistance program

Extensive learning opportunities

Employee Engagement Forum

Reward and Recognition programme

Monthly Pay Day Treat Day

Simarco pride themselves on being a great place to work and offer great training and career development opportunities - to join the team, please apply today!