Sales Administrator Location: Wrexham Pay Rate: of 24,000 - 26,000 depending on experience. Shift: Monday - Thursday 8.30am - 5pm and Friday - 8.30 am - 4.30pm Contract: Temporary to Permanent
Our client is seeking a Sales Administrator to join their dedicated team in Wrexham. This role offers variety and growth opportunities, as you'll assist a small and successful admin team in their daily tasks. Comprehensive training will be provided, with a focus on internal promotion as the department expands.
The Role
Dealing with customers over the phone, by email and face to face.
Processing customer purchase orders including contract review and account review
Provide customer service with order progress, handling complaints and dealing with account issues.
Providing customers with product and delivery quotations.
Experience of shipping goods abroad would be beneficial
Understanding Bills of material is essential for this role
Helping to keep the company CRM up to date.
Processing returns from customers.
Processing purchase orders to suppliers
Assisting with the despatch of orders to the public and large companies.
Planning the despatch of goods so warehouse and stock experience would be helpful
Assisting with stock control and replenishment
General answering of the telephone
General administration duties including looking after the post
Updating the website
Assisting the marketing department when required
What you have to offer
Experience with Sage or similar stock control package
Excellent Customer service skills
Good organisational skills
The ability to work in a small team and show initiative
