Account Manager (Digital Marketing)

Title - Account Manager (Digital Marketing)
Salary - 28,000 to 32,000 Basic D.O.E. plus uncapped bonus
1 - 50 Employees

We are Click Consult, a multi-award-winning search marketing agency working with prestigious brands and SMEs to maximise their online visibility. We are a team of 50 talented individuals that share a common goal to bring success to Click Consult and our clients. Expertise and energy are valued. Personal strengths and dedication are recognised.

The role

As a result of rapid growth and the successes we have achieved within our market sector, we are recruiting for an experienced Account Manager to join our team. You will be responsible for a portfolio of 5 - 10 clients based across the UK, with the occasional client abroad.

You'll have uncapped bonus potential for upselling, cross-selling and renewing your clients.

Experience within digital marketing would be an advantage but full training on our proposition will be provided, our primary services are SEO and PPC.

Our culture and rewards

We work hard, but we also make sure our team is not overworked by creating regular capacity plans and sharing the load in a fair and collaborative manner. Working in a relaxed and supportive atmosphere, you will have regular team meetings and 1-2-1s with your manager to engage and develop.

Hybrid working policy (3 days in office, 2 from home)
Excellent training and development opportunities
22 days holiday increasing to 27 with long service plus bank holidays
Plus everyone gets their birthday off
Plus 2 Personal Days per year
Quarterly funded company social activities
Quarterly employee recognition and rewards up to 1,000
Quarterly bonus scheme
Mental health support and employee helpline
Flexible working available on request
'Me Time' (allowance to attend personal appointments)
10 days full sick pay increasing to 20 days with long service
Life assurance benefit

Specific responsibilities will include:

Working with new and existing clients to ensure that we deliver the highest level of service
Maximise all potential business by upselling and cross-selling additional services
Maintaining regular contact with clients to understand their priorities and objectives
Attending client meetings where needed to carry out performance reviews and renewals
Liaise with our internal delivery teams to ensure we're achieving client objectives
Understand and interpret client data in a clear and commercial manner - identifying opportunities and challenges
Create contracts, proposals, monthly reports and marketing literature to support the growth of your clients
Up-to-date knowledge of performance marketing trends and strategies

We'll support you with:

Expert delivery teams across SEO, Content Marketing, PPC, Design, Content and Social
A senior peer to support with all opportunities and issues
Clear workflow management systems (Pivotal Tracker and (url removed
A relaxed and supportive culture
Training around our service proposition, tools and software (Google Analytics and Data Studio)

Relevant skills and experience includes:

Previous experience in Account Management role (preferred)
Previous experience in the Marketing industry (preferred)
Good commercial awareness
Drive to meet and exceed customer expectations
Ability to manage own workload to ensure that individual, team and company targets are achieved
Excellent verbal and written communication skills
Excellent presentation skills

If you feel you have what it takes to make the most of this opportunity and be part of our expert Account Management team, we want to hear from you!