Escape Recruitment Services Commercial Division are recruiting for our client, a successful manufacturing organisation based in East Scotland. We have an excellent opportunity for an experienced Sales Account Manager to join them on a permanent basis. This role is working in a fast paced, demanding but buoyant market.
This role will be a mixture of account management existing customer accounts and new business generation, developing relationships covering the East of Scotland area, you will be expected to split your time between, in the manufacturing site, working remotely as required and on the field attending customer meetings.
Responsibilities Include
To deliver sales volume and margin targets for specified existing and new customer accounts
Develop and maintain relationships with your existing and potential customers
Own and manage the demand forecast for your customer accounts
Attend and drive customer account review meetings
Promote customer onsite visits to the manufacturing site and facilitate internally
Provide support and advice in all areas of New Product Development
Raise new customer enquiries as required on the CRM system
Work closely with and fully support internal customer service team
Collaborative approach to ensure the highest level of customer service is provided at all times
Develop and deliver customer account plans linked to the overall company sales and commercial objectives
Achieve KPI's including call rates, enquiry conversion rates and customer meetings
Collaborate with internal teams to manage and coordinate margin improvement / cost reduction initiatives
Support our production department to improve productivity through design changes as required
Monitor and report on market and competitor's activities to assist with future investment strategy plans
