This role of Telesale's Agent is to discover and cultivate new business opportunities through a variety of effective lead generation techniques. This approach will involve telesales, email campaigns, LinkedIn-based networking, follow-ups on marketing efforts, and fostering strong relationships.
Client Details
This established family run company, situated in Chester, is a prominent player in the transport and distribution sector. With a team of over 100 employees, it provides services to a wide range of clients all over the UK and is committed to delivering exceptional customer service.
Description
Engaging with customers over the phone to provide product information and promote company services.
Support sales team by booking appointments & building rapport with customers.
Identifying new business opportunities by understanding customer needs.
Providing high-level customer service at all times.
Developing strong product knowledge to provide accurate information to customers.
Recording customer interactions and transactions, detailing inquiries, complaints, or comments.
Maintaining customer databases and ensuring all information is up-to-date and accurate.
Profile
A successful TeleSales Agent should have:
A passion for customer service and a knack for sales.
Strong verbal communication skills.
Excellent problem-solving abilities.
A good understanding of the Transport & Distribution industry.
The ability to thrive in a fast-paced, team-oriented environment.
Job Offer
A competitive salary varying from 25-32k - dependent on experience.
Comprehensive benefits package.
A collaborative and supportive work environment,
Opportunities for growth and development within the Transport & Distribution industry.
