Kitchen Designer & Sales

• Hours: 40 hours per week.
• Drivers License required.
• Company vehicle provided for work use.

Job Summary:
We are seeking a talented Kitchen Designer to join our team in creating bespoke kitchen designs for our clients. The ideal candidate will have expertise in CAD software, excellent organizational skills, and a flair for upselling products.We work with our clients both in our showroom and in their home to ensure we fully understand and meet their needs.

Responsibilities:

- Meet with clients to understand their requirements, preferences, and budget constraints for their kitchen design and installation.

- Use software to create detailed kitchen designs that meet the client's specifications while considering functionality, aesthetics, and available space.

- Provide accurate price quotes for the proposed designs, including materials, labor, and any additional services, ensuring transparency and clarity for the customer.

- Use effective sales techniques to persuade customers, negotiate terms, and close deals, aiming to meet or exceed sales targets.

- Oversee the entire project, coordinating with suppliers and installation teams to ensure timely delivery and quality installation of the kitchen.

- Provide exceptional customer service by addressing customer queries, concerns, and issues promptly and professionally throughout the design and installation process.

- Ensure that the installed kitchens meet the company's quality standards and customer expectations, addressing any defects or issues promptly.

- Maintain accurate records of customer interactions, designs, contracts, and payments, ensuring proper documentation and compliance with company policies.

- Build and maintain professional relationships with suppliers, contractors, and other industry professionals to stay updated on trends, products, and best practices.

- Offer post-installation support, addressing any post-sales issues, providing maintenance advice, and ensuring customer satisfaction even after the project is completed.

- Stay informed about market trends, customer preferences, and competitors' offerings to adapt sales and design strategies accordingly.

Skills:

- Strong skills in kitchen design software and a keen eye for aesthetics are crucial to creating visually appealing kitchen layouts.

- In-depth knowledge of various kitchen products, materials, and appliances to assist customers in making informed choices.

- Effective communication, both verbal and written, is essential to understand customer requirements and convey design ideas clearly.

- Excellent customer service skills to build rapport with clients, understand their needs, and provide personalized solutions.

- Adept at sales techniques, including upselling, cross-selling, and closing deals to meet sales targets and boost the company's revenue.

- Ability to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.

- Keen attention to detail to create accurate designs, estimate costs, and prevent errors during the installation process.

- Strong problem-solving skills to address customer concerns, resolve design challenges, and provide viable solutions.

- Efficient time management skills to prioritize tasks, meet deadlines, and balance design work with customer interactions.

- Building a professional network within the industry, including suppliers and contractors, can open doors to new opportunities and resources.

This is an exciting opportunity for a talented Kitchen Designer to join our team. If you have a passion for creating beautiful kitchens and enjoy working closely with clients to bring their vision to life, we would love to hear from you. Apply now!