Sales Enablement Specialist Location: Halton Borough, Runcorn Work Arrangement: Site Based Salary: 42,000 - 48,500 Benefits: Competitive benefits & comms package Sales Support Managers Role Overview: In this newly created role, we are seeking a highly organised and detail-oriented Sales Support Manager to provide comprehensive operational support to our existing sales team. This pivotal role will act as the internal lynchpin, ensuring smooth operations from prospect qualification through to pre-sales activities. Our Sales support Manager will also be client facing so having the ability to build & maintain customer relationships within our existing account base will be crucial to being successful in this position. This is a managerial position with upto 3 direct reports, who will be responsible for the day to day management of an existing account base. As the Head of Sales Support you will support the Account Managers through providing clear direction & leadership to assist them in being as effective as possible in managing their account base. You will also work closely with the CRO & Sales Director on strategically driving the business forwards towards our next financial milestones.You will build internal relationships with the other department heads to work demand requests through to a delivered solution. Responsibilities - Serve as the primary internal point of contact for managing qualified prospect information
- Coordinate seamlessly with the sales team to facilitate the transition from prospect to pre-sales stages
- Manage and process inbound quotation requests from our internal account specialists
- Ensure all requests are handled with due diligence, maintaining a strong focus on quality of delivery
- Develop and maintain efficient internal processes to support sales operations
- Liaise between sales, pre-sales, and other relevant departments to ensure cohesive information flow
- Generate accurate and timely quotes using internal software
- Provide regular reports on sales support activities and performance metrics
- Contribute to the continuous improvement of sales support processes and systems
Desired Traits and Characteristics We are looking for charismatic and professional Sales Support Manager who can further support us on our journey of growth. We feel that the individuals with the below characteristics would thrive within our business: - Adaptable: Comfortable with travel and flexible working hours.
- Collaborative: Effective in cross-functional teams.
- Resilient: Handles setbacks well and stays focused.
- Self-Motivated: High energy and drive.
- Disciplined: Structured in managing tasks.
- Assertive: Confident in decision-making.
- Relationship Builder: Skilled in fostering internal and external relationships.
- Brand Ambassador: Represents the business by displaying high standards.
- Cohesive team player with strong leadership qualities
- Excellent communication and interpersonal skills
- Adaptable and able to thrive in dynamic project environments
- Detail-oriented with strong organisational and multitasking abilities
- Problem-solving aptitude and ability to work under pressure
Qualifications: - Proven experience in a sales managers role, business support role or sales support role, ideally within an enterprise network solutions environment but other industry backgrounds would be considered.
- Strong understanding of enterprise networking technologies and solutions (desirable)
- Excellent organisational and time management skills
- Proficiency in CRM systems and sales support software
- Experience with Goal Vision and QuoteWerks (advantageous)
- Outstanding communication skills, both written and verbal
- Ability to work effectively under pressure and meet tight deadlines
- Bachelor's degree in Business, IT, or a related field (preferred)
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