IT Technical Account Manager

IT Technical Account Manager, Romsey 40K - 50K + Commission

Are you an experienced and driven IT Infrastructure Technician with knowledge in Network Infrastructure, Cloud and Network? Would you like to make a transition into an Account Manager role? If so, an excellent opportunity has arisen for a dedicated an IT Account Manager to join a well-established company focused on empowering organisations with cutting-edge IT solutions that drive growth, efficiency, and success.

The primary responsibility of the IT Technical Account Manager is to manage and nurture relationships with an existing client base. The ideal candidate will have a strong understanding of IT solutions, excellent communication skills, and a passion for providing exceptional client service.

Main duties of the IT Technical Account Manager

• Understand clients' business needs, challenges, and objectives to provide tailored IT solutions and services.
• Regularly review and analyse client accounts to identify areas for improvement or expansion.
• Generating new business with new and existing customers by building enduring relationships
• Maintain accurate records of client interactions, transactions, and account status using CRM software.

Key competences of the IT Technical Account Manager

• Knowledge of IT infrastructure sales is essential
• Competency in providing IT solutions, products, and services (WAN, Cloud, Security, Microsoft)
• Knowledge of Azure is highly desirable, but training can be provided
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strategic thinking, problem-solving and prioritising skills.
• Friendly and flexible approach towards colleagues and customers

The IT Technical Account Manager is a permanent and full-time role offering an annual salary up to 50K plus commission, healthcare scheme, pension and social events. The successful candidate will be expected to stay current with IT industry trends and developments, which is crucial for providing valuable insights to clients and maintaining a competitive edge in the market.

If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!