Appointment Setter / Telesales Exectutive

Appointment Setter/ Telesales Executive At Wagstaff Group, we are looking for an experienced Appointment Setter/ Telesales Executive to join our rapidly growing company. In return you will be rewarded with a competitive salary up to £30,000 plus a generous incentive/bonus scheme (Worth £12k per annum) , sales conferences throughout the year with big prizes to be won and more! Our office is a state-of-the-art facility so it really is a beautiful place to work. The atmosphere is exciting, vibrant, lively and definitely has the fun factor! We empower our employees with the freedom to work independently and they are highly rewarded for contributing to our success.

Wagstaff Group is one of the most prominent names in the commercial furniture and fit-out industry. Our financial strength and independence give our team a unique and powerful base to operate from, giving us the freedom to work without restriction and deliver fantastic projects time and time again.

The Appointment Setter/ Telesales Agent will be responsible for arranging and setting appointments for the Field Sales Team in our fit-out and specialist furniture sector.

The Appointment Setter/ Telesales Executive will be responsible for:

• Identifying potential clients and reaching them on the phone or email. The objective is to schedule an appointment for a sales representative for a follow-up visit.
• The Telesales Agent will make it their mission to familiarise themselves with essential details of our products and services.
• Calling prospective clients using phone numbers provided to you by either bought-in data or internal knowledge.
• Research prospects prior to making contact.
• Fielding basic questions about the products and services we offer.
• Handling objections over the phone and working through the sales process with prospects in order to reach positive outcome.
• You will be driven and familiar with working towards KPI s as part of your role.

Essential requirements include:

• Proven experience as an appointment setter, sales representative, or similar
• The Telesales Agent will be able to demonstrate top-notch verbal, written, and interpersonal skills and the ability to communicate effectively with a varied audience from lower management to C-Suite prospects.
• Excellent phone etiquette.
• The successful Telesales Agent will possess active listening skills, empathy, communicativeness, and assertiveness.
• You will have good researching skills using information like the prospective companies' websites and platforms like Linked etc
• Persuasive and results-oriented.

The salary is up to £30,000 basic with a commission structure set up to reward each qualified appointment you book in leading to up to an additional £12,000 per annum.

The hours of work: Monday to Friday 9am-5.30 with 1 hour lunch or 9-5 with 30 min lunch. Currently an office-based role but may move to hybrid once fully onboarded in the future.

Other benefits to include:

• 2 sales conferences annually all booked and paid for with an overnight stay
• Sales prizes at awards/ conferences to be won
• In house training
• Free fruit and soft drinks

To be suitable for the role you may have previously worked as a Telesales Agent, Telemarketer, Sales Development Representative, Outbound Call Agent.

If you are an experienced Appointment Setter/ Telesales Agent and you re passionate about providing professional and courteous customer service; then come and pave the way for a positive customer experience at Wagstaff! PRESS APPLY and come and help us build meaningful, lasting relationships with our prospective clients!