Sales Account Manager Purpose of the Position To achieve Sales targets and increase profitability of the M & E Sector, through effective account management.
Key Responsibilities:
Represent the company by developing and managing a portfolio of major/key accounts, by maintaining effective relationships.
Initiate sales and attain the company s sales objectives.
Effectively present, communicate and negotiate with customers demonstrating good product / technical knowledge.
Develop positive working relationships with customers, acting as a point of contact and handling customers individual needs, e.g. enquiries and orders.
Resolve disputes / queries and provide solutions to customers in a timely manner.
Accurately forecast projects updating relevant systems, ensuring full knowledge and understanding of construction timescales.
Attend industry networking events and exhibitions.
Proactively deal with customer project enquiries, working in collaboration with internal teams to provide an effective solution that meets the customers needs, resulting in obtaining sales target.
Effectively manage diary ensuring a balance between administrative duties and customer facing appointments.
Completion of required administrative tasks.
Suggest actions to improve sales performance and identify opportunities for growth.
Mentor new members of the team.
Specific Skill Requirements:
Essential:
Experience of working with M & E consultants / contractors.
Ability to manage a project from conception to conclusion.
Proficient in Microsoft office and ideally lighting software namely; Relux and/or Dialux.
Ability to effectively present to client
Lighting or electrical knowledge
Able to close deals.
Full driving license
Desirable:
Proficient in the application of Autocad Lighting Control experience Geographical knowledge of M&E customer base on region Experience in a lighting or electrical sales role.
Behaviours:
Committed Together
Demonstrates effective communication skills both in written and verbal format; with good presentation delivery.
Actively listens evaluating situations and responds effectively and creatively.
A self-motivated team player with the ability to work in a collaborative environment both with internal and external stakeholders, actively contributing personal knowledge, skills and abilities.
Ability to demonstrate good interpersonal skills, quickly building strong lasting relationships with key internal and external stakeholders.
Aim Higher
Anticipates issues and opportunities and acts as a resource for creative problem solving implementing improvement activities.
Is influential, good at persuasion and negotiation with the confidence to make timely decisions to ensure achievement of goals.
Strong organisational skills, ensuring deadlines are met and workload managed effectively.
