Account Manager (Make Ready)

Cleaning Account Manager

Covering Sussex, Surrey and Kent

£35,000 to £37,000 per annum

We are looking for a Cleaning Account Manager to join our specialist Make Ready business. Churchill s Make Ready division provides specialist vehicle preparation and station cleaning services within the Ambulance service which includes infection prevention control, technology, auditing and training.

As Cleaning Account Manager you will be managing a mobile workforce team to ensure cleaning standards are met and maintained to a high level to ensure the delivery of the Make Ready Programme within an NHS Ambulance Trust. Overseeing multiple Client Sites to ensure Churchill deliver a safe, customer focused, cost effective, efficient and compliant service in order to meet its contractual and legal obligations.

As Cleaning Account Manager, you will:

• Maintaining strong client relationships with high levels of satisfaction, providing and maintaining the quality of service delivery
• Manage, recruit, and coach local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager .
• Hold regular contract and specification review meetings with customers
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Look for opportunities for continuous improvement, cost savings and account growth.

As Cleaning Account Manager, you ll have:

• Excellent communication and people management skills, with strong leadership and motivational skills, and the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Ability to work to tight timescales
• Experience working with education clients previously would be highly desirable
• Passionate, flexible, trustworthy, and innovative.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

• We are employee-owned, making you a beneficiary of our future success
• 33 days holiday
• Company sick pay
• Maternity and Paternity pay
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually from beach cleans to supporting your local community. You choose
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
• Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments, we can make to support you during our recruitment process. We re happy to help.

Please note that security clearance (DBS) is required for this role.

Qualifications:

Key Qualifications

• Management Qualification