If you are a Sales Administrator, this is an ideal opportunity to get into the Engineering industry working for a rapidly expanding Commercial Vehicle company based in Croydon. They are currently seeking a Technical Sales Administrator to join them on a permanent basis
As a Marine Sales Administrator you will be working on a 36.5 hour working week Monday to Friday, with a salary banding of 33000 to 35000 depending on experience. First year would be office based, hybrid work available thereafter.
As a Marine Sales Administrator, task will include:
Communicate with internal/external customers i.e. Sales managers / Service engineers and end customers on a daily phone, and e-mail.
Analyse incoming requests, identify anomalies and respond to customer communications with the relevant information on a timely basis.
Address customer questions, issues and needs based on the initial request, ensuring that specific customer requirements and product features are clarified and understood.
Prepare and check initial quotations in line with discount policies and Sales Manager Guidance, ensuring that all part numbers, quantities etc. are correctly captured.
Submit quotations to customers, ensuring the relevant Sales Manager can follow up on these, as needed.
Process customer purchase orders in our local ERP system.
Effectively communicate changes to dispatch/warehouse regarding customer orders.
Prepare customer requested shipping documents.
Prepare presentations, collate drawings, technical material to support quotations.
Process Sales Returns & Credits as appropriate.
Support customers with updates on existing orders requests.
Collate and understand risk assessment information, complete the Master Check List for orders as required.
Collaborate with and assist others and to contribute to the success of the sales & service teams.
Requirements for a Technical Sales Administrator would be:
Experienced in Sales administration with technical or engineering product.
Experience with shipping within the UK and Europe including Ireland (North and South is required).
Possesses first-rate customer service skills and experience.
IT literate and possesses ERP systems experience, ideally Navision or SAP.
Some experience with dealing with Ministry of Defence products would be beneficial.
A team player who can work in a key role within the onsite marine team supporting the Sales Managers/FSE who work remotely.
Benefits for the Technical Sales Administrator role include:
20 days holiday (pro rata)
Annual Bonus (pro rata on year of joining)
Life Assurance 3 x Salary
Pensions 3% EE and 6% ER
Private Health Care
Dental Scheme
If you are a Technical Sales Administrator and looking for your next exciting opportunity, contact me now to discuss further.
