Web Platforms Product Owner (Hybrid)

Are you a fantastic Web Platforms Product Owner looking for your next step in your career? Do you want to work at an amazing not-for-profit in a wonderful working environment? Then this role would be perfect for you.

This is Web Platforms Product Owner role is a very exciting opportunity for someone to come in and take a lead in the strategic planning and delivery of the companies web-based customer engagement platform. The role is mainly work from home, working four days a week from home and one in the office near High Wycombe. This role sits in the Digital team, reporting to the Head of Digital but you will be working with a large range of stakeholders across the business. This role is perfect for someone who wants to join an incredibly friendly team and award-winning business. The ideal candidate would have hands-on website CMS and CRM platform experience, experience with HTML and CSS and web platform related SDLC experience. This role would include leading and motivating a team.

The position is located near High Wycombe and the hours are 9am to 5pm Monday to Friday on a 35 hour week. The salary on offer is £48,000-£52,000 (DOE) with a discretionary annual bonus.

What will I be doing in the Web Platforms Product Owner role?

• Lead and motivate the web platform team.
• Identify and promote training opportunities to develop digital skills, providing guidance, mentoring, and commissioning third-party training.
• Cultivate a digital culture, promoting Agile, Design Thinking, and Lean methodologies.
• Be a trusted advisor across the business, contributing to change projects as a creative thinker and problem solver.
• Monitor platform and customer engagement performance using analytics tools, providing recommendations for continuous improvement.
• Prepare regular reports on web platform status and delivery updates.
• Contribute to technical SEO strategies to enhance content visibility and drive organic traffic.
• Ensure development teams understand business requirements by creating user stories and artefacts in the product backlog to the level required for successful delivery.
• Manage budgets, technical delivery reporting, technical debt, and delivery against agreed business targets
• Act as the lead for stand-ups, sprint planning, backlog refinement, and retrospective sessions.
• Lead and support business owners and SMEs through user acceptance testing.
• Collaborate with Stakeholders and development partners/suppliers to plan and deliver a roadmap of value-ranked, impact-assessed user stories.
• Define requirements for change initiatives, ensuring solutions integrate with our web platform supported engagement channels.
• Support the CX UX analysis of content, user journeys, and A/B or multivariate testing to co-design improved UX/UI or new functionality.
• Collaborate with SMEs to identify website content improvement opportunities.
• Represent users and provide customer-focused digital expertise in projects.
• Oversee the delivery, testing, and deployment of web platform developments.
• Create accurate documentation and artefacts to support the technology design and delivery process.

What skills and experience are needed for the role?

• A degree or relevant career history working in technology (web platform) management or digital marketing technology.
• Proficiency in HTML and CSS
• 2 years experience in Web platform related SDLC
• 2 years hands on website CMS and CRM platform experience.
• Business analysis and Google Analytics experience
• 2 years applied Agile delivery experience
• Experience with the delivery of UX and UI improvements

What benefits are on offer in this Web Platforms Product Owner role?

As well as a great hybrid working split, this company really focuses on personal development ensuring that you feel you are growing within your role. They offer 25 days holiday (excluding public holidays) which increases after four years within the company. They also offer a generous pension of up to 8%, company sick pay, life assurance (4x salary), salary sacrifice schemes such as additional annual leave, Employee Assistance Bonus, a day paid volunteering and a great annual bonus scheme

If you are interested in this amazing Web Platforms Product Owner role, apply today