Sales Administrator

Sales Administrator

Our multinational engineering and manufacturing client is looking for an experience sales administrator to support their international sales teams.

Key Responsibilities:

• Customer Communication: Manage daily interactions with sales managers, service engineers, and customers via phone and email
• Request Analysis: Identify and respond to customer inquiries, clarifying product features and requirements
• Quotation Management: Prepare accurate quotations following discount policies, submit to customers, and support follow-up processes
• Order Processing: Handle purchase orders in ERP system, coordinate with dispatch/warehouse, and prepare shipping documentation
• Administrative Support: Process sales returns, collate technical materials, complete order risk assessments
• Continuous Improvement: Streamline operational practices and contribute to team success

Required Skills and Experience:

• Technical Sales Administration background, preferably in engineering products
• UK, Ireland and European shipping knowledge
• Proven customer service expertise
• ERP systems proficiency (Navision/SAP preferred)
• Ministry of Defence product experience beneficial
• Strong interpersonal and communication skills
• Self-motivated with proactive, team-oriented approach

Essential Qualities:

• Initiative-driven
• Detail-oriented
• Adaptable team player
• Excellent problem-solving capabilities

Package Details:-

• Permanent full-time contract
• 5-day week, Mon Thur 08:30-16:30, Fri 08 30 (36.5 hour working week).
• £33k - £35k (dependent on experience).
• Annual Bonus (pro rata on year of joining).
• 25 days holiday (pro rata).
• Pensions 3% EE and 6% ER.
• Life Assurance.
• Salary/Bonus Sacrifice.
• Private Health Care.
• Dental Health Care.
• Cycle to work scheme.

INDMAN