Internal Sales Administrator

Internal Sales Administrator

Permanent

Leeds

£24,000 - £26,000 + Quarterly Bonus

Working Hours: 40 hours per week (Monday Friday, 1 in 4 Saturdays)

Hawk 3 Talent Solutions are working with a company who are a widely recognised flooring supplier in expanding their Internal Sales Team in Leeds. As an Internal Sales Administrator you will be responsible for following up on Customer Quotations, after calls for Customer samples or following up on initial enquiries.

Main Responsibilities of the Internal Sales Administrator

• Answering companies inbound calls, sales order processing and assisting with the sales contribution activities.
• speaking with customers, actively promoting the companies products and using upselling techniques where possible
• High levels of customer service, advising customers on Products, services, warranties and aftercare.
• Liasing with Warehouse in distribution and customer order updates
• Keeping customers up to date with delivery updates and shipment notifications
• Actively engaging with current or prospect customers via social media and online chat.

Experience and Skills required

• Have a background in Internal Sales or B2C Sales/Sales Order Processing
• Be customer-focused with the ability to listen to customer needs and respond to these appropriately. Good communicator.
• Be an ambitious & confident individual.
• Have a flexible approach to duties with a willingness to adapt and learn.
• Have the ability to work under pressure in a fast-paced environment.
• Be familiar with Microsoft Office and email applications - computer skills are essential for this role

Benefits of the role:

• Company pension
• Employee discount on products
• Free on-site parking
• Life insurance

Closing date is 03.01.2025

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.