Certain Advantage are recruiting on behalf of an established Engineering Manufacturing client for a Customer Service Co-coordinator to join Manufacturing Companies after sales team.
Pay: 29k - 32k salary
Location: Mid Suffolk
Full Time: Monday to Friday 8:30am - 5:00 pm
Responsibilities:
Maintain relationships with existing customers and ensure needs are being met
Process customer enquiries via phone or email
Own the end-to-end sales process for spares, which includes liaising with customers and suppliers.
Company Products Training
Request quotes from suppliers and processing purchases to the best price and quality
Produce quotations and following them up in a timely fashion.
Convert Enquiries to sales order
Maintain high standards of housekeeping within your working environment and continuous improvement activities
Actively promote spares sales for all contracts
Issuing priced recommended critical spares list for all new and recent contracts
Entering data into the MRP system
What we're looking for
Experience in a similar role with manufacturing/engineering knowledge
Confident verbal and written communications skills
Interpersonal and customer service skills
Excellent organisational skills and attention to detail
IT Skills - must include word, excel, email and be familiar with MRP systems
Ability to work independently and as part of team
Organised with exceptional time management with the ability to meet critical deadlines
Positive attitude and the desire to learn
As well as the base salary you'll have access to free onsite parking, the workplace Pension Scheme and other benefits including 25 days + bank holiday allowance.
Does this sound like your next career move? Apply today!
Working with Certain Advantage
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