Reporting to the Director Cement Commercial UK, you will provide professional administrative and back-office support to the Cement Commercial & Technical team.
Also working closely with commercial administration and commercial support manager your main accountabilities will be:
Management and maintenance of Microsoft Dynamics CRM.
Issuing and tracking of customer quotations.
Administration and pricing of cement bulk bag and cash sale enquiries.
Customer contact data management including market mapping, competitor activities and NPS contacts
Supporting and promoting onboarding and adoption.
Maintenance of product information and marketing materials on customer information hubs (packed cement).
Complaint logging & tracking.
EXPERIENCE/QUALIFICATIONS
You should have relevant exposure in a related sector / business giving general business and administration support, providing a professional and efficient service experience.
Experience in process design and efficiency.
Strong IT skills including experience with Microsoft Dynamics CRM, SAP, Microsoft Office and Power Bi
Possess strong inter-personal skills to build long lasting relationships, communicating well at all levels.
Time management skills
Full UK Driving Licence.
Excellent package available for the right candidates.
