Attend shift at contracted start time ensuring all company health and safety, due diligence and procedures are adhered to at all times - Reporting any issues to line manager.
Plan days call list activity by utilising tools available, product purchased and previous investigation completed.
Speak to customers logging sales orders, prices quoted, issues/complaints raised on the CRM system provided maximising on time and opportunities.
Communicate effectively with sales manager/ director issues if any and operational team any requirements
Use sales reports to investigate opportunities and losses.
Communicate effectively with sales manager/ director and/or with the relevant field sales person regarding existing customers in order to define combined strategies to explore the full potential of each account.
Explore leads and, if pertinent, pass them on to the sales manager/ director and/or to the field sales force.
Assist with marketing as planned by the Sales Manager
Training requirements to be kept up to date in accordance with company requirements.
Assist other departments including Technical Manager where required to support the development of the business