Our client is an established Insurance provider with offices based locally in central Southend.
The purpose of your position will be to ensure that all inbound telephone enquiries are dealt with proactively and effectively. You must ensure that all quotations and sales are dealt with in a compliant manner.
Role Overview:
As an Inbound Sales Agent you will be the first point of contact for customers, helping them choose the correct insurance cover to suit their needs. This role is ideal for someone who thrives in a customer-focused environment and is motivated by achieving sales targets. Full sales training will be provided, and the role includes some weekend shifts.
What We're Looking For:
Sales-Driven: Proven track record of meeting and exceeding sales targets.
Customer-Centric: Strong passion for delivering exceptional customer service and helping customers feel secure in their travel plans.
Resilient & Resourceful: Ability to manage customer enquiries with professionalism and creativity.
Target-Oriented: Motivated by goals and dedicated to achieving them.
Experienced: Minimum of 1 year in a sales role, with experience in a service-driven environment.
Adaptable: Capable of effectively addressing and resolving customer concerns.
Job Details:
Working Hours: Full-Time: 37.5 hours per week, typically 7.5 hours per day over 5 days.
Contact Centre Hours:
Monday to Friday: 8:30am 8:00pm
Saturday: 9:00am 5:30pm
Sunday: 10:00am 5:00pm
Bank Holidays: 9:00am 5:00pm (closed on Christmas Day, Boxing Day, and New Year s Day)
Job Type: Full-time and Part Time opportunities
Pay: £22,308.00 plus a £210 monthly training bonus for the first 6 months (OTE of £30,000+ per year uncapped commissions)
Earnings Potential: Their top 10% of agents earn an average of £4,600 per year in commission, plus an additional £6,700 per year through their elite bonus scheme.
Hybrid Work Model: Eligible for hybrid working after completing probation and meeting KPIs.
Benefits:
Additional leave - Generous Holiday Allowance: 33 days of annual leave (including bank holidays and a day off for your birthday!).
Company events
Comprehensive Benefits Package: Includes a company-paid health cash plan, company pension, holiday buy scheme, insurance discounts, and more.
On-site parking
Referral programme
Transport links
If you feel you have all the skills required for this role, please do not hesitate to contact Julie or Aimee at One to One Personnel on (phone number removed) or forward your CV to (url removed) or (url removed) today!
