Job Title: Aftersales Manager Location: Gloucester Salary: A basic salary of 55,000 with on-target earnings of 75,000
Company Overview: A leading automotive dealership in Gloucester is recognized for exceptional customer service and a commitment to staff development. State-of-the-art facilities and a focus on career growth provide a dynamic and supportive environment for the team.
Job Description: Seeking a driven Aftersales Manager to oversee aftersales operations. This role is pivotal in ensuring customer satisfaction and loyalty through the management of services and repairs. Passion for the automotive industry and a track record of successful team management are essential.
Experience Required:
Proven experience in an aftersales environment within the automotive industry.
Strong leadership skills with the ability to motivate and manage a team.
Excellent customer service and communication skills.
A thorough understanding of vehicle mechanics and warranty systems.
Key Responsibilities:
Manage the aftersales team to achieve business targets.
Ensure high standards of work and customer service.
Develop and maintain relationships with customers and suppliers.
Monitor and report on aftersales performance metrics.
Benefits of Joining the Team:
A competitive basic salary with the potential to earn 75,000 OTE.
Opportunities for professional development and training.
Use of a company car
A supportive and inclusive work environment.
Additional employee benefits and an uncapped bonus scheme.
Career Development: Dedicated to the professional growth of employees, offering continuous training and clear pathways for career advancement within the organization.
How to Apply: If you are interested in applying for this position, please submit your CV with recent contact details.