Account Manager

Account Manager - London

We are looking for a Cleaning Account Manager to oversee a large corporate building in London.

This role would suit a people focused Manager, able to motivate their team to ensure the high-specification cleaning standards are met and maintained to a high level. As Cleaning Account Manager, you will report regularly to the client and will be people focused.

This position will sit under our Portfolio division, which is our high-specification cleaning service for professional workplaces. It s specifically designed for organisations for whom a higher standard of care and finish really matters because the way their environment looks and feels is important to their business. It impacts their people s well-being and productivity and reflects their organisation s professionalism and quality.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

The good stuff

• We are employee-owned, making you a beneficiary of our future success
• 24hr online GP access as well as mental health, wellness, financial and legal support
• Two paid volunteering days annually from beach cleans to supporting your local community. You choose
• More than 250 perks and hundreds of exclusive deals and discounts
• Lots of training, development and apprenticeships opportunities programmes to grow and progress your career
• Our Mosaic committee and Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill
• All year-round recognition and annual awards programme to thank our shining stars

As a Cleaning Account Manager, you ll be:

• Maintaining strong client relationship with high levels of satisfaction
• Providing and maintaining the quality of service delivery
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Regional Director.
• Holding regular contract and specification review meetings with the client
• Being responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Account Manager, you ll have:

• Excellent communication and people management skills
• Powerpoint and Excel skills
• Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Experience working with commercial clients previously would be highly desirable

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We re committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We re happy to help.

Qualifications:

Key Qualifications

• Management Qualification