Seeking for a Business Development Coordinator to manage customer inquiries, process orders, and drive account growth in a dynamic engineering environment. This role is ideal for candidates with internal sales or customer service experience, particularly in the industrial sector. Full product and systems training provided.
Key Responsibilities:
Customer Relationship Management: Maintain and develop relationships with existing customers, ensuring prompt handling of inquiries and orders.
Sales Support: Prepare and follow up on quotations, converting them into orders. Manage inbound inquiries via phone and email.
Order Processing: Accurately process customer orders, ensuring all specifications and delivery schedules are met.
Customer Engagement: Respond to inquiries, provide technical product info, and ensure high customer satisfaction.
Account Development: Identify upsell and cross-sell opportunities with existing customers.
Sales Administration: Maintain accurate customer records and document sales activities.
Team Collaboration: Work closely with external sales teams to support overall business growth.
Qualifications & Skills:
Experience: Prior experience in internal sales, customer service, or sales support, preferably in the engineering/industrial sector.
Skills: Strong communication, organization, and attention to detail. Ability to manage multiple tasks in a fast-paced environment.
Attitude: Customer-focused, positive, and willing to learn.
What We Offer:
Training & Development: Full product and system training.
Career Growth: Opportunities for progression within a reputable company.
Competitive Salary: Base salary with performance-based bonuses.
Benefits: Comprehensive package including health and retirement plans.
Work-Life Balance: Regular office hours and a supportive team environment.
