This is a unique and challenging role providing high quality Sales Operations administrative and sales enablement support to the Sales Operations Manager. This role will continuously identify opportunities to improve sales productivity and processes by collaborating with the Sales Operations Manager on the execution of business-critical projects and in addition, help to manage the renewal portfolio as advised by the Sales Operations Manager.
Essential Duties and Responsibilities include the following:
Ensure integrity of all data is maintained in Salesforce
Ensure all opportunities & leads are being captured and monitored.
Engaging with sales to ensure mandatory fields in Salesforce are filled in and all mandatory documents are attached.
Ensure all active/ non active accounts are recorded correctly
Ensuring all renewal opportunities are cloned correctly within Salesforce
Creating new and maintaining current dashboards as advised by the Sales Operations Manager
Data administration management of our contracts system to ensure all contract paperwork is recorded, are correct and up to date, well organised and retrievable
Assist with the on-boarding and training process of new Sales Representatives
Promote efficiency by identifying areas for improvement through processes and automation of the CRM system
Effectively manage the partner run rate renewals and other renewal contracts as advised by the Sales Operations Manager
Essential Skills
The holder of the role must:
Strong experience supporting software sales environments in Business Administration or Sales Operations environment
Exceptional attention to detail and accuracy
Assist with the on-boarding and training process of new Sales Representatives
Proficient with SalesForce and latest versions
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Results and success oriented, conveying a sense of urgency and driving issues to closure.
Ability to manage a busy workload and multitask efficiently
Confidence in working independently and as part of a team
Good understanding of contracts
Technically aware and able to keep up with product knowledge
