Job Title: Marketing & Operations Manager
Location: Barnstaple
Salary: 30,000 to 40,000 per annum (starting level dependant on experience)
Employment Type: Permanent, Full Time, On site Overview: Our client are a fast-growing UK-based eCommerce business looking to increase their small team due to continued growth.
They are looking for a motivated and versatile Marketing & Operations Manager to join the business during this period of growth. This role is a unique opportunity to shape the future of the business and play a pivotal part in its success. We welcome applicants with a background in start ups and SME's, with a driven & hands on approach, to apply. The Role:
1: Operational Management
You'll oversee the smooth day-to-day running of the business by managing a team of two who handle: Order Processing: Ensuring accurate and timely order fulfillment.
Packing & Shipping: Managing logistics for domestic and international orders.
Stock Management: Monitoring inventory and coordinating with suppliers.
Customer Service: Ensuring high standards of customer care via email, phone, and online platforms.
Returns: Streamlining return and refund processes.
Bookkeeping & Payroll: Overseeing financial processes with support from our accountants.
2: Digital Marketing & E-commerce Management
You'll also take charge of growing the digital presence and revenue by: Managing freelancers across various marketing disciplines such as Ads, SEO, Influencers etc
Running campaigns across platforms such as Google, Bing, Facebook, TikTok, Amazon, and eBay.
Developing and launching email marketing and affiliate programs.
Analysing marketing data to assess performance and optimise strategies
Researching and developing creative image and video content
Competitor research
Planning promotions
Candidate Requirements:
A dynamic problem-solver who thrives in a multitasking environment.
Proven experience in Digital/Ecommerce Marketing and Operations
Strong organisational skills and the ability to streamline and automate processes.
A proactive, self-driven approach with the ability to lead and inspire a small team.
Excellent communication skills to collaborate with both internal teams and external partners.
Proficiency in SEO, Google Ads, and social media management
Excellent analytical and copywriting abilities
Familiarity with Adobe Photoshop and WordPress
Advanced skills in Microsoft Excel and Microsoft Office Suite
Why Join Us?
Growth Potential: Be part of a business poised for significant expansion and directly influence its trajectory.
Dynamic Role: No two days are the same - perfect for a motivated individual who enjoys variety.
Career Development: Salary progression and long-term performance-based incentives.
Expected start date: 03/02/2025
Apply online today!
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