My client is a small family run business that have plans to grow.
They are seeking a sales executive to join them on a permanent basis.
Salary is £24000 - £35000 (dependent on experience) + commission.
Monday to Friday 9am 5pm and every other Saturday 10am 2pm.
RESPONSIBILITIES:
To be the first point of contact for new enquiries and showroom visitors
Providing customer advice and support over the phone, via Live Web chat and by email enquiries.
Efficiently qualifying leads
To visit customers in their homes in order to advise on and sell our range of products
To assist in the sales of products by creating and researching new leads
To carry out sales advisor appointments and customer follow-ups and liaison offering knowledgeable advice with excellent customer service and sales skills
To understand and learn the technical aspects of the product range
To communicate effectively and work as part of a small team with a can-do attitude and a flexible schedule
Ensuring the client is happy with the service they receive, including aftercare
Meeting customers in their own home at times, processing orders which will involve taking detailed requirements and accurate measurements
Lead generation from an existing database, requesting feedback reviews and referrals and supporting the development of new prospects. This will largely include cold calling by phone and in person.
To achieve a high conversion rate and customer service score whilst selling accurately and hitting a target
REQUIRED SKILLS:
Confidence in generating interest/cold calling new prospects
Well-presented and professional
Honest, reliable, ethical and conscientious
A good organiser with time planning skills and good timekeeping
Great at following up, keeping track of, and converting sales
