Account Manager

ACCOUNT MANAGER

We are looking for a talented Account Manager wanting to further their sales career in an award-winning online subscription information service for social workers and other professionals working with adults, children, and families.

This can be a remote, hybrid, or office-based role. It comes with a favorable salary of up to £40,000 plus circa 25% OTE (uncapped) and excellent benefits.

Your client territory will be the South/South East of England consisting of Local Authorities, and Universities.

This role on the Community Care brand would really suit someone who has

• Empathy. These are real issues affecting real lives
• Self-motivation, taking ownership for achieving targets
• A willingness to develop and improve performance
• Creative, positive, and open mindset
• A strong networker focused on customer results
• Previous transferable sales skills within a targetted environment

The Opportunity

To give you an idea of how the Account Manager role would look and feel, here are some of the things you can expect:

Through strong business development and account management skills you will get a thorough insight into the social care sector and be part of something that makes a real difference

Your approach will focus on delivering value for your customers by consultatively selling business information services to a designated group of prospects and as well as managing accounts to secure renewals and upsell opportunities. This will be achieved through strong business development and account management skills, through regular face to face meetings (currently via virtual platforms)

Responsibilities

• Create innovative ways to generate business from new customers
• Identify and build relationships with key decision-makers/influencers and establish a network of contacts within customer organisations
• Effectively manage given customer base to be visible with all clients
• Work effectively with the wider department to ensure maximum engagement and secure renewals
• Develop account plans for customers, setting strategies and timelines for review
• Penetrate existing customers to increase revenue
• Possess up to date knowledge of clients and prospects and their local and regional markets
• Provide the highest standards of service to all customers
• Deliver accurate and effective internal reporting on renewals, upsells, and new business
• Ensure product knowledge is of a high standard to enable sales potential to be realised, including our competitive positioning

In return, you join a fantastic, inclusive team. We will invest in you, and nurture your potential. You will earn up to £40,000 on your basic salary plus bonus, and enjoy some incredible employee perks including a season ticket loan, pension contribution, flexible working opportunities (two days in the office, the remaining, remote), ongoing training and more!

Remote / Hybrid or Office-based which can be either Herne Hill or Sutton.

We positively celebrate Diversity & Inclusion in the Mark Allen Group. We hire great people from a wide variety of backgrounds because it makes our company stronger. We are committed to achieving a working environment that provides equality of opportunity and freedom from discrimination. We aim to become the most inclusive business in Publishing- both for our people and our customers, reflecting and connecting with the diverse communities that we work with. We want people from all backgrounds to feel valued for their individuality thrive in our business and feel part of the family-run Mark Allen Group.