As a Business Development Executive, you will be responsible for outbound calling, using a database of major energy users in the UK, building relationships over the phone and securing new business appointments.
Additionally, you will be responsible for the account handling of inbound sales enquiries from other divisions within our business, our digital platform, and our partner channels. This will involve appraising sales lead details and BDM diaries to coordinate appointments effectively.
Key Responsibilities
Business development
Qualify market data and new leads by calling prospective customers
Identify new business opportunities through promoting our solutions
Challenge and overcome objections from gatekeepers/key decision makers
Appointment setting
Accurately maintain Business Development Manager (BDM) diaries
Effectively schedule and record appointments on calendars and the CRM system
Account handling
Swiftly respond to all inbound leads and enquiries, communicating professionally, confidently and respectfully
Effectively resolve all inbound queries, with prompt referral to subject matter experts as required
Effective data management
Ensure accuracy of all data recorded on the CRM
Ensure that all new leads are added and activities are set for the relevant BDM
Accurately record information relating to all calls, providing clear notes for colleagues
Essential Skills
Previous experience in an outbound, b2b calling telephone based role
Previous experience of using a CRM system
Excellent telephone communication and interpersonal skills
Able to listen and question effectively
Good attention to detail
Demonstrable initiative and enthusiasm
Ability to work under pressure to individual targets
The aptitude to understand complex information and present to customers with clarity
Desirable Skills
2 years experience in an energy related, outbound, b2b calling telephone based role
