Relationship Manager

Relationship Manager

Location: Hinckley

Package: 40k Uncapped commission - Company Car

Day-to-Day Responsibilities:

• Key Account Management of clients with Total Contract Value more than 15K
• Focused and targeted on volume of sales referrals for all CIL products.
• To overachieve against all relevant sales KPIs.
• Management of client expectation in respect of renewal dates and purpose of appointments.
• Increase portfolio value from client decide & all client schemes.

Job Goals and Metrics

• 100% diary capacity (15 appointments per week)
• Minimum of 3 appointments booked per day
• No more than 2 cancelled appointments per week
• To generate cross company referrals for
• No complaints from clients regarding the handling of their renewal or appointment
• All client appointments are made in line with departmental standards
• Minimum daily talk time of two hours
• Grow the Taxwise Protect client portfolio that is allocated to you

What you Bring to the Team

• A 'can-do' positive attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team
• Ability to work in a fast-paced environment.
• Strong organisation time management skills.
• A dynamic, flexible approach as well as the ability to work under pressure
• Adaptable to change
• Great communication skills - written and verbal

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