Field Collections Advisor

Posted: 11/11/24
Recruiter:Aaron Wallis Sales Recruitment
Reference:2848666392
Type:Permanent
Industry: Construction, Energy / Utlities, Recruitment
Salary:£25,000 - £29,000 Annual Car Allowance + Bonus
Location:Portsmouth, Hampshire
Description:

Field Collections Officer.
Remote based. Covering the South of England
29,000 basic + Car Allowance + Bonus + Exceptional benefits package.

A global Energy company that will offer exceptional training and career opportunities.

Are you an experienced negotiator? Someone with excellent listening skills and natural empathy.

As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships. You'll be responsible for:

  • Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts.
  • Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary.
  • Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments.
  • Relationship building: Developing strong relationships with clients and colleagues.

To be successful in this role, you will need:

  • At least 2 years of experience in a similar client-facing role.
  • Ideally, having worked in payment collections
  • Strong negotiation and problem-solving skills.
  • Excellent communication and interpersonal skills.

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