Holiday Park l Sales Executive l Lancashire l Permanent/Full Time Holiday Home - Cluster Selling Sales Manager Box Leisure The cutting edge of leisure careers Job Title: Caravan and Lodge Sales Specialist Location: "Ayrshire" Salary: Basic: £27,500 to £30,000 Commission: Negotiable, escalating scale of revenue (OTE £60k+) Hours: As business requires over 5 days Duration: Permanent. Our client is looking for an upbeat, enthusiastic sales executive ready to take the next career step or a existing selling sales manger . A proven track record in holiday home sales is required. You will be responsible to market your parks and drive the appointments and sales forward whilst delivering world class customer service and customer experience. This job will see you working on 3 beautiful parks in Ayrshire adn accommodation can be provided. This is a proud family that have owner the first park for over 20 years and have bought 2 other parks in more recent years. The family have run the park themselves and in a market like today they now require a selling sales manager to be able to take the reins of sales and deliver delight. This is a fantastic opportunity for new business and part-exchange You will be expected to:
Maximize sales for the resort and selling Lodges and Caravans
Maintain high standards of customer service and ensure your guests are well looked after
Adhere to and promoting the Company Values along with Company best practice and legal compliance
Develop and maintain relationships with owners, holidaymakers, internal and external customers.
Gain feedback from both owners and holidaymakers on the services and facilities provided on park
Resolving customer queries by using a positive approach and putting yourself in the customers shoes.
Deal effectively and efficiently with customer concerns and compliments following the company guidelines.
Maintain a continuous positive dialogue with customers to ensure the sale of holiday homes is supported from initial transaction to final delivery and handover including a full and final check on all relevant documentation.
Monitor and help proactively resolve after sales complaints to ensure customer satisfaction
Encouraging potential upgrades and upselling to guests