Business Development Coordinator

The Best Connectiion are recruiting for a permanent Business Development Co-ordinator for our prestigious client based in Darlington.

OVERALL PURPOSE OF THE JOB

Talking to Existing, Lapsed, Onboarding New Customers and Target New Market Prospective Customers to make them aware of the Product and Service Offers also New Products and Promotions.

This is a business development role which will be a key contributor to driving and delivering FPE Seals next phase of growth.

The company distribute and manufacture sealing products including hydraulic seals, mechanical seals, pneumatic seals, hygienic seals, oil seals, O rings, gaskets, seal kits, cylinder parts and associated products to Aftermarket and Industrial OEM customers and Maintenance Repair and Overhaul (MRO) operations.

The company have operations in Darlington, Aberdeen and Breda (Netherlands).

1) REPORTING RELATIONSHIPS

This role will report into the Sales & Marketing Manager as part of a wider Sales & Marketing Team

2) KEY RESPONSIBILITIES

Outbound telephone communication with customers. You'll play a key role in developing positive customer relationships, driving brand product and services awareness, loyalty and sales whilst gathering valuable customer insights, and supporting the achievement of our sales and growth goals.

3) JOB DIMENSIONS / SCOPE

This role will be UK & Ireland market focused, where you will be allocated target customer accounts to grow and develop. This role will be incentivised in the form of commission payments on delivering sales growth which will be calculated and paid as earned on a quarterly basis (uncapped).

Profile of target Customers will include Existing, Lapsed, Onboarding New Customers and Target New Market Prospective Customers.

4) KNOWLEDGE / SKILLS / EXPERIENCE REQUIRED

Experience in customer service, sales, or a related field

Excellent verbal communication skills with a customer-centric approach

Strong organizational and time management skills

Familiarity with CRM tools and proficiency in Microsoft Office Suite

Ability to build rapport and establish positive relationships with customers

Ability to work independently and as part of a team

Results-driven with a focus on exceeding targets

5) RELATING TO PEOPLE INTERNALLY

This role will work very closely with Sales, Marketing and Product Management teams and wider FPE Teams.

6) RELATING TO PEOPLE EXTERNALLY

Key interactions outside of the client will be with Customers and Prospective Customers, may be from time to time with Key Product Suppliers.

7) KEY COMPETENCIES / CAPABILITIES

Commercially aware, Sales Driven, Ability to Retain Base Product Information with Strong Customer Engagement skills.

8) ADDITIONAL INFORMATION

This business development role is internally based but will present opportunities for successful candidates to push out into the field to see Customers from time to time to follow up on qualified opportunities and attend industry networking and trade event representing the company.

REMUNERATION PACKAGE;

Basic Salary ca. 30,000 experience dependant

Commission; OTE 5,000 (but uncapped potential)

Company Pension & Life Cover (3 x salary)

Employee Assistance Scheme

Health Sheild scheme

Salary Extras scheme (incl. Cycle to Work scheme, Retail & Gym discounts and various)

Annual Leave Days; 23 (25 after 1 year completed service)

Suitable Candidates will be invited to register online via our digital onboarding system.