We have a very exciting opportunity for a proactive and customer-focused Sales Executive to manage day-to-day customer interactions, convert quotes into orders, and develop our client's customer base. This role involves handling a high volume of inquiries with precision, providing detailed product information, and maintaining excellent customer relationships. Selling into the Electrical, Engineering, Wholesale, Renewables, Rail, and Oil & Gas sectors and beyond.
Key Responsibilities:
Handle inbound and outbound calls and emails to/from existing and potential customers.
Convert quotes into orders through proactive communication and follow-up.
Develop new sales opportunities through various means, including researching and identifying potential leads.
Understand customer needs and requirements to provide tailored solutions.
Maintain and update the prospect database.
Keep up to date with product and service information as well as competitor offers.
Upsell products and services where appropriate.
Provide exceptional levels of customer service with a clear and professional telephone manner.
Manage and prioritize workload effectively to meet sales targets and deadlines.
Work collaboratively with internal sales staff and other departments to ensure customer satisfaction.
Qualifications and Skills:
Strong communication skills with a clear and professional telephone manner.
Customer-focused attitude.
Basic computer skills, including familiarity with Microsoft Word, Excel, and PowerPoint.
Willingness to learn and adapt to new software and sales techniques.
Strong organizational skills and attention to detail.
Ability to work effectively both independently and as part of a team.
Positive and hardworking attitude, with the ability to handle pressure.
Previous experience in sales or knowledge of electrical products is advantageous but not required.
