Internal Account Manager

A great opportunity for an Internal Account Manager to join a successful wholesale distribution business in the Birmingham area. You will serve as the link between the business and a portfolio of customers / accounts assigned to you. Being their first point of contact, you will provide end-to-end support and troubleshooting for your customers while working with the Regional Sales team to further develop sales opportunities through proactive outbound activities such as initiating contact by phone, email and social media etc. This is a full-time office-based role.

Key Responsibilities:
- Be the first point of contact for your customers, providing end-to-end customer support and troubleshooting
- Drive sales through effective management of smaller accounts through active engagement, relationship management and a structured approach to increasing sales and profitability
- Be responsible for your portfolio of accounts while ensuring day-to-day tasks are completed in a timely manner, including order processing and back-order management
- Liaise with internal departments, including the warehouse
- Resolve and reduce escalations with a proactive and positive attitude
- Seek out new sales opportunities from existing and new prospects

Key Skills/Experience:
- Highly organised, being able to manage time efficiently and work to deadlines
- Team player
- Highly motivated, passionate individual striving to learn and develop.
- A continuous improvement mindset
- Good MS Office skills (Excel, Outlook, and PowerPoint)
- Excellent verbal and written communication skills

The role comes with a great benefits package including 33 days annual leave, including Bank Holidays (increasing to a maximum of 38 days annual leave through a long service recognition scheme) an enhanced pension package, Life Insurance, Health Insurance, and free on-site parking.

This is a wonderful opportunity for candidates who are looking for stability from their next company, and who are positive and have a good work ethic. There is a potential career progression path to an external Sales role for the right candidate.

If you feel that you can succeed in this role then Bis Henderson Recruitment would be keen to hear from you. Apply today!
Ref: 10183

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.