Our client, a dealership in the Swanley area, is on the lookout to recruit an experienced Telesales Parts Advisor to join their busy team. If you are interested in finding out more please contact us today!
Duties & Responsibilities of a Trade Parts Telesales Advisor:
Establishing all customers needs for the correct required parts; diagnosing and recommending as appropriate.
Dealing with all incoming enquiries from retail customers.
Helping and assisting in all aspects of the warehouse.
Selling parts to retail and wholesales customers.
Delivering exceptional customer service to external and internal customers.
Assisting in stock checks.
Maintaining a strong working relationship with the manufacturer.
Discussing relevant promotions and offers to customers.
Receiving, recording and allocating parts and consumables from suppliers.
Your Background & Skill:
Proven experience as a Parts Advisor within the motor trade.
Experience of using Kerridge ADP Drive would be advantageous.
Excellent telephone manner/communication skills.
Ability to work towards deadlines.
Committed to delivering excellent customer service.
Confident and professional.
For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
