As the Installation Administrator, you will be responsible for keeping the day to day running of the installation/plumbing & fitting team in an organised and efficient manner, supporting the team to ensure each job is completed on time and customer satisfaction is kept high.Based in our showroom in Camberley.
Job responsibilities:
Communicating with customers on proposed dates.
Appointment booking
Liaising with customers pre and post installation.
Liaising with fitters over forthcoming work / other tasks which help with the efficient completion of the project.
Ensuring post installation paperwork is completed by fitters, including understanding the issues surrounding incomplete work.
Produce approved additional works orders and credit notes for customers as required.
Ordering any additional materials and liaising with production to ensure completion of job in a timely manner.
General administration required for day-to-day role including filing
Telephone answering
Carrying out any other reasonable tasks necessary to enable the efficient functioning of the business
Key Attributes:
Excellent communication skills in both written and verbal
Excellent administrator
Organised
Experience of liaising with and organising site-based staff
Deadline oriented
Ability to work in a fast-paced environment with tight deadlines
Fully IT competent in the normal office software i.e. excel and word as well as experience of CAD software
